Contact
Reach the right person the first time.
Every channel is named, monitored and responded to inside the stated window. For product evaluation, start with an Executive Demo.
Channels
By function, with response times.
Sales
hello@binaryaiq.com· 1 business day
Product walkthroughs, pricing, procurement questions.
Security review
security@binaryaiq.com· 2 business days
DPA, sub-processor list, controls questionnaire, penetration test summary.
Privacy and grievance
privacy@binaryaiq.com· 7 days per DPDP §13
Data-principal rights against Binary AIQ, grievance officer channel.
Vulnerability disclosure
security@binaryaiq.com· acknowledged in 2 business days
See Trust Center for the disclosure policy and PGP request.
Partnerships
partners@binaryaiq.com· 3 business days
Advisors, implementation partners and resellers.
Support (existing customers)
support@binaryaiq.com· per MSA
Priority routing based on contracted response tier.
Media
press@binaryaiq.com· 2 business days
Registered office
Where we operate from.
Entity
Binary AIQ Technologies Private Limited
Registered office
Bengaluru, Karnataka, India
Primary data residency
ap-south-1 (Mumbai)
Working hours
Monday–Friday, 09:30–18:30 IST (UTC+05:30)